Available in: English · Español · 中文 · Kreyòl ayisyen
Draft text. Have a lawyer review it before you rely on it.
Service terms
What we do. Clauseberry (We Break It Down Layman's Terms) gives plain-English written explanations of insurance policy wording that you send us. We explain what the words say. We do not sell insurance, give legal or financial advice, make coverage decisions, or guarantee any outcome. Your insurer decides how your policy applies to your situation.
We are not an insurance agency. We do not sell insurance, take commissions, or recommend carriers. We only explain the wording of policies you send us.
Pricing. Your first policy read is free. Your second is $5. After that, you pay one flat price per read based on how long your policy is: Short (up to 5,000 words) $5, Standard (5,001–15,000 words) $9, Long (15,001–40,000 words) $15, Extra long (over 40,000 words) $25. You always see the price before you pay, and payment is taken by card through Stripe Checkout.
How answers are prepared. Answers are generated automatically by software from the policy text you provide, and quote your policy's own wording. Explanations can contain mistakes, so check anything important with your insurer, agent, or a licensed professional before acting on it.
Refunds. If we can't answer your question, or the answer we send doesn't address what you asked, tell us within 7 days and we will refund that read.
Who it is for. This service is for US policyholders. Do not use it for emergencies or time-sensitive claim deadlines. Contact your insurer directly for those.
Privacy
What we collect. Your email address, the policy documents you send, and your questions.
How we use it. Only to answer your question and to handle payment and support. We do not sell your information or use your documents for advertising.
Payments. Payments are handled by Stripe. We do not see or store your card number.
Keep it light. Please remove policy numbers, Social Security numbers, and other identifiers from documents before sending them.
How long we keep it. We delete your uploaded policy after 60 days, along with the explanations made from it. If you gave us your email (or used one at checkout), we email you one reminder 7 days before the deletion date, and the read page shows the date during the last 7 days. Botter chat messages are not stored. Payment records (what you bought, when, and how much) are kept for 7 years for tax and accounting, then deleted.
Deleting your data. Email ask@clauseberry.com and we will delete what you sent us.